Webpass

Webpass is awesome. Over six years with them, I’ve had consistently fast internet with only one outage ever. I pay once a year, and never hear from them until it’s time to renew. When I moved buildings they transferred my old account to the new place for free, and if I remember right they gave me a day or two of overlapping service while the move happened.

I’ve lived twice in buildings that didn’t offer Webpass. The first time I had Comcast, which was a nightmare of outages and billing errors and upselling and ridiculously bad customer service. The second time I used Sonicnet, who is a great back-up choice, but not as consistently excellent as Webpass.