SMARTY

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2 stars
Poor coverage, support experiences, and 2FA options.

As I summarised at trustpilot.com/reviews/6934c6f27b1370c97a88d3a1:

  • Dreadful coverage in North Norfolk.

  • Lacks FIDO2 1/2FA, and/or even FIDO 2FA.

  • Customer support can be really painful. They’re evidently outsourced and overworked, per Message-Id: <0102019929b541b0-da8605e5-02ef-415e-8287-267c06cc9202-000000@eu-west-1.amazonses.com>, where the representative merely ceased to respond, after nigh ignoring the content of every message. I was as polite as I believed was reasonable, in the interest of accuracy, and certainly provided sufficient diagnostic information for them to ascertain why my device didn’t receive the 2025 national emergency broadcast.

  • The AOSP client isn’t [F]OSS.

Written by RokeJulianLockhart on 12/7/2025, 12:18:25 AM
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